VUJICA HERZOG, Nataša ;POLAJNAR, Andrej ;PIŽMOHT, Petja . Performance Measurement in Business Process Re-Engineering. Strojniški vestnik - Journal of Mechanical Engineering, [S.l.], v. 52, n.4, p. 210-224, august 2017. ISSN 0039-2480. Available at: <https://www.sv-jme.eu/sl/article/performance-measurement-in-business-process-re-engineering/>. Date accessed: 20 apr. 2024. doi:http://dx.doi.org/.
Vujica Herzog, N., Polajnar, A., & Pižmoht, P. (2006). Performance Measurement in Business Process Re-Engineering. Strojniški vestnik - Journal of Mechanical Engineering, 52(4), 210-224. doi:http://dx.doi.org/
@article{.,
author = {Nataša Vujica Herzog and Andrej Polajnar and Petja Pižmoht},
title = {Performance Measurement in Business Process Re-Engineering},
journal = {Strojniški vestnik - Journal of Mechanical Engineering},
volume = {52},
number = {4},
year = {2006},
keywords = {business process reengineering; performance measurements; survey research; },
abstract = {In this paper we present the development and validation of performance measurement indicators for a business process re-engineering (BPR) evaluation. The results are based on a survey carried out in 73 medium-sized and large Slovenian manufacturing companies in the mechanical, electro-mechanical and electronic industries. Since BPR literature is mostly based on case studies, the survey research methodology was assumed for studying performance measurement indicators when addressed to the dimensions of BPR. Based on a literature review, seven crucial areas, important for a successful BPR evaluation, were identified: costs, quality, time, flexibility, dependability, customer satisfaction and human resources with employee satisfaction. New variables were developed within the crucial areas, using reliability and validity analysis.},
issn = {0039-2480}, pages = {210-224}, doi = {},
url = {https://www.sv-jme.eu/sl/article/performance-measurement-in-business-process-re-engineering/}
}
Vujica Herzog, N.,Polajnar, A.,Pižmoht, P. 2006 August 52. Performance Measurement in Business Process Re-Engineering. Strojniški vestnik - Journal of Mechanical Engineering. [Online] 52:4
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Vujica Herzog, Nataša, Andrej Polajnar, & Petja Pižmoht. "Performance Measurement in Business Process Re-Engineering." Strojniški vestnik - Journal of Mechanical Engineering [Online], 52.4 (2006): 210-224. Web. 20 Apr. 2024
TY - JOUR AU - Vujica Herzog, Nataša AU - Polajnar, Andrej AU - Pižmoht, Petja PY - 2006 TI - Performance Measurement in Business Process Re-Engineering JF - Strojniški vestnik - Journal of Mechanical Engineering DO - KW - business process reengineering; performance measurements; survey research; N2 - In this paper we present the development and validation of performance measurement indicators for a business process re-engineering (BPR) evaluation. The results are based on a survey carried out in 73 medium-sized and large Slovenian manufacturing companies in the mechanical, electro-mechanical and electronic industries. Since BPR literature is mostly based on case studies, the survey research methodology was assumed for studying performance measurement indicators when addressed to the dimensions of BPR. Based on a literature review, seven crucial areas, important for a successful BPR evaluation, were identified: costs, quality, time, flexibility, dependability, customer satisfaction and human resources with employee satisfaction. New variables were developed within the crucial areas, using reliability and validity analysis. UR - https://www.sv-jme.eu/sl/article/performance-measurement-in-business-process-re-engineering/
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author = {Vujica Herzog, N., Polajnar, A., Pižmoht, P.},
title = {Performance Measurement in Business Process Re-Engineering},
journal = {Strojniški vestnik - Journal of Mechanical Engineering},
volume = {52},
number = {4},
year = {2006},
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TY - JOUR AU - Vujica Herzog, Nataša AU - Polajnar, Andrej AU - Pižmoht, Petja PY - 2017/08/18 TI - Performance Measurement in Business Process Re-Engineering JF - Strojniški vestnik - Journal of Mechanical Engineering; Vol 52, No 4 (2006): Strojniški vestnik - Journal of Mechanical Engineering DO - KW - business process reengineering, performance measurements, survey research, N2 - In this paper we present the development and validation of performance measurement indicators for a business process re-engineering (BPR) evaluation. The results are based on a survey carried out in 73 medium-sized and large Slovenian manufacturing companies in the mechanical, electro-mechanical and electronic industries. Since BPR literature is mostly based on case studies, the survey research methodology was assumed for studying performance measurement indicators when addressed to the dimensions of BPR. Based on a literature review, seven crucial areas, important for a successful BPR evaluation, were identified: costs, quality, time, flexibility, dependability, customer satisfaction and human resources with employee satisfaction. New variables were developed within the crucial areas, using reliability and validity analysis. UR - https://www.sv-jme.eu/sl/article/performance-measurement-in-business-process-re-engineering/
Vujica Herzog, Nataša, Polajnar, Andrej, AND Pižmoht, Petja. "Performance Measurement in Business Process Re-Engineering" Strojniški vestnik - Journal of Mechanical Engineering [Online], Volume 52 Number 4 (18 August 2017)
Strojniški vestnik - Journal of Mechanical Engineering 52(2006)4, 210-224
© The Authors, CC-BY 4.0 Int. Change in copyright policy from 2022, Jan 1st.
In this paper we present the development and validation of performance measurement indicators for a business process re-engineering (BPR) evaluation. The results are based on a survey carried out in 73 medium-sized and large Slovenian manufacturing companies in the mechanical, electro-mechanical and electronic industries. Since BPR literature is mostly based on case studies, the survey research methodology was assumed for studying performance measurement indicators when addressed to the dimensions of BPR. Based on a literature review, seven crucial areas, important for a successful BPR evaluation, were identified: costs, quality, time, flexibility, dependability, customer satisfaction and human resources with employee satisfaction. New variables were developed within the crucial areas, using reliability and validity analysis.