Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism

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VUJOVIC, Aleksandar ;KRIVOKAPIC, Zdravko ;SOKOVIC, Mirko .
Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism. 
Strojniški vestnik - Journal of Mechanical Engineering, [S.l.], v. 57, n.2, p. 151-161, june 2018. 
ISSN 0039-2480.
Available at: <https://www.sv-jme.eu/article/improvement-of-business-processes-performances-through-establishment-of-the-analogy-quality-management-system-human-organism/>. Date accessed: 09 dec. 2021. 
doi:http://dx.doi.org/10.5545/sv-jme.2009.177.
Vujovic, A., Krivokapic, Z., & Sokovic, M.
(2011).
Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism.
Strojniški vestnik - Journal of Mechanical Engineering, 57(2), 151-161.
doi:http://dx.doi.org/10.5545/sv-jme.2009.177
@article{sv-jmesv-jme.2009.177,
	author = {Aleksandar  Vujovic and Zdravko  Krivokapic and Mirko  Sokovic},
	title = {Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism},
	journal = {Strojniški vestnik - Journal of Mechanical Engineering},
	volume = {57},
	number = {2},
	year = {2011},
	keywords = {improvement processes performances; analogy; decision support system; degree of readiness},
	abstract = {This paper establish a model for improvement of business processes performances based on quality management system (QMS) through a comparison with top organizational performances characterized by criteria i.e. particularities of the business excellence (BE) model. Analogy between QMS and human organism has been established to that effect. This analogy develops into two directions, one of which is used and presented in this paper (related to the analogy with willing functions of the human organism). Based on identification, measurement and analyses of occurrences of nonconformities in relation to requests of ISO 9001 standard, and based on the analogy with the human organism, conclusions about the readiness of organizations of productive and service type in terms of achieving BE have been drawn and areas and priorities regarding the improvement with the aim of achieving top performances have been identified.},
	issn = {0039-2480},	pages = {151-161},	doi = {10.5545/sv-jme.2009.177},
	url = {https://www.sv-jme.eu/article/improvement-of-business-processes-performances-through-establishment-of-the-analogy-quality-management-system-human-organism/}
}
Vujovic, A.,Krivokapic, Z.,Sokovic, M.
2011 June 57. Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism. Strojniški vestnik - Journal of Mechanical Engineering. [Online] 57:2
%A Vujovic, Aleksandar 
%A Krivokapic, Zdravko 
%A Sokovic, Mirko 
%D 2011
%T Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism
%B 2011
%9 improvement processes performances; analogy; decision support system; degree of readiness
%! Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism
%K improvement processes performances; analogy; decision support system; degree of readiness
%X This paper establish a model for improvement of business processes performances based on quality management system (QMS) through a comparison with top organizational performances characterized by criteria i.e. particularities of the business excellence (BE) model. Analogy between QMS and human organism has been established to that effect. This analogy develops into two directions, one of which is used and presented in this paper (related to the analogy with willing functions of the human organism). Based on identification, measurement and analyses of occurrences of nonconformities in relation to requests of ISO 9001 standard, and based on the analogy with the human organism, conclusions about the readiness of organizations of productive and service type in terms of achieving BE have been drawn and areas and priorities regarding the improvement with the aim of achieving top performances have been identified.
%U https://www.sv-jme.eu/article/improvement-of-business-processes-performances-through-establishment-of-the-analogy-quality-management-system-human-organism/
%0 Journal Article
%R 10.5545/sv-jme.2009.177
%& 151
%P 11
%J Strojniški vestnik - Journal of Mechanical Engineering
%V 57
%N 2
%@ 0039-2480
%8 2018-06-28
%7 2018-06-28
Vujovic, Aleksandar, Zdravko  Krivokapic, & Mirko  Sokovic.
"Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism." Strojniški vestnik - Journal of Mechanical Engineering [Online], 57.2 (2011): 151-161. Web.  09 Dec. 2021
TY  - JOUR
AU  - Vujovic, Aleksandar 
AU  - Krivokapic, Zdravko 
AU  - Sokovic, Mirko 
PY  - 2011
TI  - Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism
JF  - Strojniški vestnik - Journal of Mechanical Engineering
DO  - 10.5545/sv-jme.2009.177
KW  - improvement processes performances; analogy; decision support system; degree of readiness
N2  - This paper establish a model for improvement of business processes performances based on quality management system (QMS) through a comparison with top organizational performances characterized by criteria i.e. particularities of the business excellence (BE) model. Analogy between QMS and human organism has been established to that effect. This analogy develops into two directions, one of which is used and presented in this paper (related to the analogy with willing functions of the human organism). Based on identification, measurement and analyses of occurrences of nonconformities in relation to requests of ISO 9001 standard, and based on the analogy with the human organism, conclusions about the readiness of organizations of productive and service type in terms of achieving BE have been drawn and areas and priorities regarding the improvement with the aim of achieving top performances have been identified.
UR  - https://www.sv-jme.eu/article/improvement-of-business-processes-performances-through-establishment-of-the-analogy-quality-management-system-human-organism/
@article{{sv-jme}{sv-jme.2009.177},
	author = {Vujovic, A., Krivokapic, Z., Sokovic, M.},
	title = {Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism},
	journal = {Strojniški vestnik - Journal of Mechanical Engineering},
	volume = {57},
	number = {2},
	year = {2011},
	doi = {10.5545/sv-jme.2009.177},
	url = {https://www.sv-jme.eu/article/improvement-of-business-processes-performances-through-establishment-of-the-analogy-quality-management-system-human-organism/}
}
TY  - JOUR
AU  - Vujovic, Aleksandar 
AU  - Krivokapic, Zdravko 
AU  - Sokovic, Mirko 
PY  - 2018/06/28
TI  - Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism
JF  - Strojniški vestnik - Journal of Mechanical Engineering; Vol 57, No 2 (2011): Strojniški vestnik - Journal of Mechanical Engineering
DO  - 10.5545/sv-jme.2009.177
KW  - improvement processes performances, analogy, decision support system, degree of readiness
N2  - This paper establish a model for improvement of business processes performances based on quality management system (QMS) through a comparison with top organizational performances characterized by criteria i.e. particularities of the business excellence (BE) model. Analogy between QMS and human organism has been established to that effect. This analogy develops into two directions, one of which is used and presented in this paper (related to the analogy with willing functions of the human organism). Based on identification, measurement and analyses of occurrences of nonconformities in relation to requests of ISO 9001 standard, and based on the analogy with the human organism, conclusions about the readiness of organizations of productive and service type in terms of achieving BE have been drawn and areas and priorities regarding the improvement with the aim of achieving top performances have been identified.
UR  - https://www.sv-jme.eu/article/improvement-of-business-processes-performances-through-establishment-of-the-analogy-quality-management-system-human-organism/
Vujovic, Aleksandar, Krivokapic, Zdravko, AND Sokovic, Mirko.
"Improvement of Business Processes Performances through Establishment of the Analogy: Quality Management System – Human Organism" Strojniški vestnik - Journal of Mechanical Engineering [Online], Volume 57 Number 2 (28 June 2018)

Authors

Affiliations

  • University of Montenegro, Faculty of Mechanical Engineering, 81000 Podgorica, Cetinjska bb, Podgorica 1
  • Faculty of Mechanical Engineering, University of Ljubljana 2

Paper's information

Strojniški vestnik - Journal of Mechanical Engineering 57(2011)2, 151-161

https://doi.org/10.5545/sv-jme.2009.177

This paper establish a model for improvement of business processes performances based on quality management system (QMS) through a comparison with top organizational performances characterized by criteria i.e. particularities of the business excellence (BE) model. Analogy between QMS and human organism has been established to that effect. This analogy develops into two directions, one of which is used and presented in this paper (related to the analogy with willing functions of the human organism). Based on identification, measurement and analyses of occurrences of nonconformities in relation to requests of ISO 9001 standard, and based on the analogy with the human organism, conclusions about the readiness of organizations of productive and service type in terms of achieving BE have been drawn and areas and priorities regarding the improvement with the aim of achieving top performances have been identified.

improvement processes performances; analogy; decision support system; degree of readiness